Inbound & Outbound Calls
Connect to your PBX or dial out proactively. The same agent handles both directions with zero extra setup.
autonomous voice agents
Voice agents that do real work — on every call
Deploy a conversational AI agent on inbound and outbound phone lines. Each agent gets a vector knowledge base (RAG), internet access, email, calendar, address book, spreadsheets, and any MCP tool — all wired through a simple configuration interface.
One agent. Every channel. Real tools.
Build autonomous voice agents that handle any flow — inbound support, outbound sales, and voice chatbots.
Vector Knowledge Base (RAG)
The agent retrieves precise answers from your documents, PDFs, and knowledge bases mid-conversation — no hallucinations.
Full MCP Tool Suite
Calendar, email, address book, spreadsheets, internet search, and any custom endpoint — callable in real time during the call.
Persistent Conversation Memory
The agent remembers past interactions per caller — building context across calls and delivering more relevant responses over time.
How an autonomous voice agent operates
A closed loop: call reception → STT → AI reasoning + tool use → TTS response.
01
1. Call Reception (Inbound / Outbound)
The agent picks up inbound calls or dials out on schedule — streaming audio securely for processing.
- •Zero-wait response times
- •Thousands of concurrent lines
02
2. Speech-to-Text Transcription
Customer speech is transcribed with high accuracy via energy-based voice activity detection.
- •Multi-language models
- •Background noise filtering
03
3. Autonomous Reasoning + Tools (RAG / MCP / Internet)
The LLM identifies intent, queries the RAG knowledge base, searches the web, and calls tools like calendar, email, or CRM — all in a single turn.
- •Context-aware multi-step reasoning
- •Real-time tool invocation
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4. TTS Response & Automatic Logging
A natural voice answer is synthesised and delivered instantly (Google Chirp3-HD / Wavenet or local offline Piper TTS) while transcripts, tool results, and follow-up flags are logged automatically.
- •Chirp3-HD, Wavenet & offline Piper voices
- •Automated action logging per call
What the agent delivers after every call
Call Transcripts
Full word-for-word text records attached to the client profile.
RAG-Powered Answers
Responses grounded in your real documents and knowledge base — accurate, not hallucinated.
Calendar & CRM Updates
Appointments booked, lead cards created, and deal stages progressed automatically.
Email & Follow-up Actions
Emails composed and sent, address book contacts updated — all without human intervention.
Voice metrics that perform
Response time
< 1 s
Instant conversational pacing.
Languages
10
PL, EN, DE, FR, ES, IT, PT, NL, UK and more.
Integrations
10+
CRM & Calendar connectors ready.
Uptime
99.9%
Reliable PBX infrastructure.
Every tool an agent could need
Ready-made MCP connectors cover your entire business stack.
Vector DB (RAG)
Ground every answer in your own documents, PDFs, and knowledge policies.
Internet Access
Search the web for up-to-date facts during live calls.
Email, Calendar & Contacts
Send follow-ups, book meetings, update the address book — hands-free.
Any MCP Tool
Spreadsheets, databases, or custom APIs — plug in anything in minutes.
Praise from our partners
“The bot sounds incredibly natural. Our after-hours bookings increased by 40%.”
John Doe
Sales Director
“Adding MCP tools meant the bot could actually check inventory live on the phone.”
Jane Smith
Operations Manager
“The API endpoint made it trivial to embed voice call triggers from our own web app.”
Mike Lee
Startup CTO
Best practices for launch
Verify your SIP lines
Ensure your telecom provider supports SIP forwarding.
Map your business knowledge
Create standard operating procedures for the LLM prompt.
Define exact tool inputs
Build clear API schemas for the MCP interfaces.
Listen to a live demo
Call our test number or run a simulation to see how quickly the agent adapts to complex requests.
Transparent setup & running costs
Setup & Line Activation
from PLN 4,000 net
Includes SIP trunking, tool integrations, and custom system prompt tuning.
Monthly Subscription
from PLN 800 net
Covers server uptime, STT/TTS token usage, and continuous maintenance.
Frequently Asked Questions
Technical requirements and deployment details.
What call flows can the AI Voice Agent handle?+
The agent supports inbound call handling, outbound dialing campaigns, and voice chatbot flows. It can be configured for customer service, lead qualification, appointment booking, and any other conversational scenario.
What tools does the agent have access to during a call?+
The agent can query a vector knowledge base (RAG), search the internet, send emails, manage calendar events, look up contacts in the address book, edit spreadsheets, and call any custom MCP endpoint in real time.
How does RAG work in a voice conversation?+
When a caller asks a question, the agent searches your indexed documents and knowledge base in real time to retrieve the most relevant answer — ensuring responses are accurate and grounded in your actual business data, not hallucinations.
How quickly can we connect a phone line?+
Integration with your existing SIP/VoIP infrastructure or a new virtual number typically takes 1–3 days, including custom system prompt tuning and MCP tool configuration.
Ready to build an autonomous voice agent?
Get your AI agent live on inbound and outbound calls in days — with real tools, real answers.